Older people

Support for older people

How can we help:

  • visit you if you want us to
  • listen to you
  • get answers to your questions
  • be on your side
  • support you at meetings so you can say what you want to
  • safeguard your rights
  • respect your wishes and privacy.

What can we help with?

  • we can find information for you to help you make choices
  • support you if you feel people are not treating you properly
  • we can support you at meetings so you have a chance to say how you feel. If you do not want to move into a care home, we will try to make sure you get the help you need to stay at home
  • help you to get the home care you want from the council
  • you may not be offered the kind of help you want or enough help. You may also be asked to pay a lot for the help you get. We will try to sort out these kinds of issues.
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Was good to have someone to help me remember things at the meeting.

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I finally felt that someone was on my side.

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Advocacy enabled me to challenge my diagnosis.

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I feel more confident knowing I am able to question my care.

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I was able to participate in the process.

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